About Us
Our Vision
Desiche: Where Tradition Meets Tomorrow.
Our Mission
Desiche's mission is to foster cultural unity by facilitating import and export activities, bridging the East and West to celebrate heritage and drive economic prosperity.
Desiche Limited
Desiche Limited is a company registered in the United Kingdom with Companies House under company number 15953169, in accordance with the Companies Act 2006. It is headquartered in Guildford, Surrey, and operates as an e-commerce business specializing in retail sales via mail order houses and the internet.
As an innovative and globally oriented company, Desiche Limited is a proud owner of multiple e-commerce platforms and is dedicated to bridging cultures through the trade of traditional and modern products. The company adheres to all regulatory standards in the UK and prioritizes customer satisfaction and excellence in all its endeavors.
Visionary Thinking
We lead with a clear vision for the future, focusing on long-term success while embracing innovation and adaptability.
Integrity and Transparency
We believe that trust is the foundation of any successful relationship. Our leadership operates with the highest level of integrity.
Cultural Unity and Respect
As a global brand, we celebrate the diversity of our team and customers. Our leadership embraces cultural unity & valuing different perspectives.
Services
At Desiche Limited, we’re committed to delivering a seamless online shopping experience by offering a curated selection of high-quality, culturally inspired products. As a global e-commerce store, we focus on connecting customers with authentic goods that bridge traditions and modern lifestyles. Our services include a user-friendly online platform, reliable international shipping, and exceptional customer support to ensure satisfaction at every step. With a dedication to excellence and innovation, Desiche Limited strives to bring diverse cultures closer together through trade, creating a shopping experience that resonates with customers worldwide.
Data Protection Certificate
Desiche Limited is registered under the UK Data Protection Act and complies with GDPR regulations to ensure customer data security.
For verification, customers may contact us at [email protected] or visit the official ICO website.
Frequently Asked Questions
We are here to help you!
We will provide you with the best business solution.
What does Desiche Limited do?
Desiche Limited is a UK-based e-commerce company that offers a curated range of high-quality, culturally inspired products. We aim to connect customers worldwide with authentic goods that bridge traditional and modern lifestyles.
E-commerce Operation Management
Brand Management
Digital Marketing & SEO
Market Expansion & Localization
Our goal is to deliver quality and satisfaction to all our customers.
How can I contact Desiche Limited’s customer support?
You can reach out to our customer support team via email at [email protected] or WhatsApp at +447719779884. Our team is here to assist you with any queries or concerns.
What products does Desiche Limited offer?
Desiche Limited specializes in culturally rich products that include artisanal goods, traditional items, and modern essentials. Our range is constantly updated to meet the needs of our global customers.
Does Desiche Limited ship internationally?
Yes, we ship our products to multiple countries, including the UK, UAE, USA, and beyond. Shipping options and costs are calculated during checkout based on your location.
What products does Desiche Limited offer?
Desiche Limited specializes in offering high-quality, culturally inspired products, including artisanal goods, traditional items, and modern essentials. Our products are curated to reflect diverse traditions and modern lifestyles.
Do you provide personalized product recommendations?
Yes, Desiche Limited is committed to enhancing your shopping experience by providing personalized product recommendations based on your preferences and browsing history.
Do you deliver internationally?
Yes, we offer international shipping to various countries, including the UK, UAE, USA, and beyond. Shipping options and costs are calculated at checkout based on your location.
Can I return or exchange products?
We offer a hassle-free return and exchange policy for eligible products. Please visit our Returns & Refunds page for detailed information about our policies and procedures.
How does Desiche ensure product quality?
At Desiche Limited, we prioritize quality by sourcing our products from trusted suppliers and artisans. Each item undergoes rigorous quality checks to meet our high standards before it reaches our customers.
Do I need an account to place an order?
While having an account isn’t mandatory, creating one allows you to track your order, save shipping details, and enjoy a faster checkout experience in the future.
Is my personal information secure?
Yes, Desiche Limited prioritizes the security of your personal information. We implement advanced encryption and security protocols to ensure your data is protected. For more details, please refer to our Privacy Policy.
What should I do if I forget my password?
If you forget your password, click on the “Forgot Password?” link on the login page. You’ll receive an email with instructions to reset your password securely.
Can I update my account information?
Yes, you can update your account information, including your name, email, and shipping address, by logging into your account and visiting the “Account Settings” section.
How does Desiche Limited protect payment information?
We use secure payment gateways and encryption technologies to process transactions. Your payment details are never stored on our servers, ensuring a safe and secure shopping experience.
What payment methods does Desiche Limited accept?
Desiche Limited operates primarily as a B2B (business-to-business) and cross-border trade facilitator, so payments are arranged via bank transfers, PayPal, or other agreed-upon methods depending on the transaction.
Can I pay via credit or debit card?
Yes, if credit or debit card payments are required, we can facilitate them through secure online payment gateways or platforms such as PayPal.
Does Desiche Limited accept payments in multiple currencies?
Yes, we accept payments in multiple currencies, including GBP (£), USD ($), and AED (د.إ). The preferred currency and payment method will be discussed and confirmed during the transaction process.
Is my payment information secure?
Absolutely. Desiche Limited ensures all payment transactions are processed securely through encrypted gateways or trusted platforms such as Lloyds Bank, Payoneer, or PayPal. We do not store your payment details on our servers.
How can I confirm a payment to Desiche Limited?
Once a payment is made, you will receive a confirmation email with the details of the transaction. If you have any concerns, you can contact us at [email protected] or via WhatsApp at +447719779884.
Can I request a refund or cancel a transaction?
Refunds or cancellations depend on the terms of the agreement for the specific transaction. Please contact us directly to discuss your request.
Who should I contact for payment-related inquiries?
For any payment-related questions or concerns, please email us at [email protected] or WhatsApp us at +447719779884.
What is Desiche Limited's Return and Refund Policy?
Our Return and Refund Policy outlines the process for returning goods and requesting refunds. It includes conditions for eligibility, timelines, and exclusions (e.g., personalized or hygiene-related items). For details, visit our Return and Refund Policy.
Does Desiche Limited offer international shipping?
Yes, we provide international shipping with calculated delivery times and costs based on your location. Please refer to our Shipping Policy for detailed information about delivery estimates and applicable customs duties or taxes.
How does Desiche Limited handle user data?
We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and store your personal data in compliance with UK GDPR. You can read more in our Privacy Policy.
How does Desiche Limited ensure compliance with accessibility standards?
We strive to make our website accessible to all users, following the Web Content Accessibility Guidelines (WCAG). If you encounter any issues, please contact us at [email protected], and we will provide assistance.
What legal framework governs Desiche Limited's policies?
All policies, including our Terms of Use, Privacy Policy, and others, are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
